The customer service at Floor Coverings International is outstanding. The owner, Bob, makes sure that the customer is satisfied! This was my second time using this company, and if I need flooring in the future, I will definitely use them again!
Bob (sales person was very professional) he worked very hard to find what I wanted. Installers did an excellent job
I had to call and request supervisory assistance, as the first crew didn’t do quite as good a job as I would have liked. But I was very satisfied with the company’s response as well as the final result. It’s nice to know a company who stands behind their work and strives to make their customers happy.
Timing was great. Overall quality of workmanship seemed good. Had to ask for clean-up on the floor tile, and they gouged our door frame (although you gave an allowance for that repair). We also later found a floor threshold which had been poorly glued (needed to be screwed in) between the carpet and the wood floor in the other bedroom on the terrace level. But we did think most of the pricing and quality was good and would recommend you. Thanks.
Ed was great and patient and the installers were artists! We love our custom stair runner. Beautiful work! -Josh & Liz Brown, Brookhaven, GA
Ed was wonderful to work with, I would highly recommend his expertise on all carpet products. I am an interior designer in the new construction and renovation business and Ed and I worked very well together on a recent project. I am looking forward to working together again!
Andrea Bixler - Designer
From start to finish, having our project handled by FCI was a pleasure. Ed was great about coming out immediately to handle the walk through and was quick to get us an estimate. The crew that came out to install our flooring could not have been better. Rich, Chris and Josh exceeded our expectations, both in the quality of work and their hospitality while working in our home. Their demeanor and personalities really made the week we had our home in a state of disruption as good as it could have been. The finished product is beautiful. Our home has never looked so good. I would not recommend anyone other than them to complete a project for someone interested in having flooring installed. Satisfied is an understatement.
No surprises. Installed professionally on the date promised.
The work was done quickly and very professionally. A friend who is finishing their basement stopped by and liked the new carpet so well she asked for the info. We passed along the number and carpet samples and last I heard they had chosen one they would go ahead and buy soon!
Ed was so responsive and went above and beyond to make our remodel stress free